Delhi Webstore - Policies
Keeping your site online is our top priority. To prove it, we have created a set of Delhi Webstore policies that define our contractual promise to our valued clients which include our service level guarantees, terms of service, privacy and copyright policies. These policies enable us to provide unbeatable Support that you can trust upon.
Delhi Webstore Payment Terms
All domain charges paid online are non-refundable. Howerver Hosting charges paid are on 45 Days money-back gaurantee basis.
Delhi Webstore Service Level Agreements
Dedicated Hosting and Virtual Private Server (VPS) Service Level Agreement
Delhi Webstore provides an industry leading Service Level Agreement (SLA) to our Dedicated Server and VPS customers which includes:
- 30 minute Hardware Replacement guarantee
- 100% Network Up-time guarantee
- 30 minute initial response guarantee
If for any reason we fail to meet our SLA commitments, you will receive a credit for 5 times (500%) the actual amount of time you were affected.
Webhosting Terms of Services
- Shared Hosting Terms of Services
- Dedicated, Colocation and Virtual Private Server (VPS) Terms of Service
Delhi Webstore Policies
- Privacy Policy
At Delhi Webstore we recognize that privacy is important. This document outlines the types of personal information we receive and collect when you use Delhi Webstore's services, as well as some of the steps we take to safeguard information.